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February 2010
"Christina,
First of all, THANK YOU!!! I appreciate the way that you addressed my urgent matter - even when I got a little carried away. Second, I stopped paying the telephone bill while the panel was broken. And only sent a payment in when you told me that the electrician had been informed and was working on the problem. So the signal should return shortly. I expect for it to happen by Monday. Please follow up with the monitoring agent on Monday and/or Tuesday to make sure that everything is in working order. Then, shoot me an email to confirm. Again, thank you for your attention to the matter. I continue to recommend your company to my friends and clients because of the thorough service you and Gizelle provide. Keep up the good work!!!"
Blair T.
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November 2009
"When we first received a letter stating that our landlord gave management over to Onyx Management Group I must say that I was a bit skeptic. I thought that they would be very unpersonable and make our living situation a little more difficult. However, this was not the case. Onyx Management has been amazing. As a college student it’s nice to have guys that understand where you’re coming from and respect your situation. They have also been a huge help in fixing the problems around our house very promptly unlike the original landlord. I would definitely recommend these guys to anyone looking for a house; they are very helpful and easy to talk to."
Josh L.
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October 2009
"Onyx Management Group manages 2 of my investment properties in Philadelphia so I don't have to. As an investor I want a property manager who is accessible, competant and reliable. I have already referred two of my friends and intend to refer more. Its relieving to know that I have local representation managing property that I don't have the time or means to do myself. Additionally, Onyx Management Group brings an enthusiasm to this profession that is lost on other management companies that have been in the business twice the time that Onyx Management has. If you want a property management that is motivated and professional and has not grown weary from the type of job malaise that can affect veteran management companies, Onyx Management Group is a shrewd choice!"
Matthew W.
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June 2009
"...Kate you are THE BEST. Thank you for all of your effort!
I am really pleased that I decided to work with Onyx! You and Gizelle have made my life so much easier to manage.
Thank you again..."
R. Ciccone
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April 2009
"...I am very satisfied with the professional and friendly service that I consistently receive from Onyx Management Group. I have worked with other property managers in the past, but Onyx Management goes that extra step! Not only do they ensure that my property and renters are taken care of, but they also maintain great lines of communication to let me know about potential problems as well as when there is something especially positive to share. I'd recommend Onyx to renters and property owners alike.
Catherine Anderson, New Jersey
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March 2009
"I would like to thank Onyx Management Group for the professional management of my properties over the past several years. I appreciate your promptness in collecting of rents, making deposits, periodical inspections, screening of potential tenants and the urgency in notifying me of any maintenance problems!!..."
Duane Leiber, Fort Washington PA
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"I just wanted to thank you for helping us move into the home that we felt was the one for us, by finding us a tenant in such a timely manner. We had tried another realty company, but did not receive the showings that we thought we would receive within an eight-month period. We knew it was just a matter of time after establishing a relationship with Onyx Management Group because we immediately started having showings (about 8 in a short period of time). It has been enjoyable working with you and your associates. You were very professional and personable. Thank you for making this transition seamless for me and my family..."
Steve, Norristown PA
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"...We were extremely pleased with the customer service and professional advice we received..."
Joe & Kathy H, Horsham, PA
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"... The staff worked extremely hard- cheerfully and helpfully..."
Kathy Saligman, Feasterville, PA
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"...I have been renting a property through Onyx Management Group for the past eighteen months and have found them to excellent in all aspects of my dealings with them. This is my first time to rent a property and the procedure was explained to me in complete detail. Since I moved into the properties, any maintenance issues have been dealt with in a very efficient manner. I would recommend Onyx Management Group to anyone searching for a property to rent..."
George Foster, Bensalem, PA
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"...The managers are always available for maintenance and repairs..."
Devery Hinges, Hatboro, PA
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"...Onyx Management gives me successful, speedy renting year on year. They provide an excellent service and help when you need it..."
Anna Flannigan, Philadelphia, PA
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"...As the landlord of a property for almost ten years, I have worked closely and relied heavily on the support and management of Onyx I know that my property is safe and no task is too big or small when dealing with tenants. The highest compliment I can pay is that Onyx look after my property as their own..."
Mark Witcher, Longway Realty Investors |
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"...This is our first investment property and we were a little nervous. However the service and advice received from Felix and his team has been first rate and has eased any concerns we had..."
Boris & Rachel F, NewYork City
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"I would recommend Onyx management as they are extremely efficient, courteous and on the ball. I now have three properties managed by them; their advertising, tenant selection, property inspections etc was spot on."
Steven, Denver.
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