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What Customers Are Saying About Onyx

"My wife and I rented a home from Onyx Management Group in Northeast Philadelphia. PA. We lived there for about three years and while we were there we made it our home and they allowed us to do that. We never had to worry about them popping up all the time. The only time we seen them was if something needed fixed and if that happened they were on top of things. Our little girl is now almost four and that was the only home she knew. The neighborhood was a safe family friendly area to raise your family. I would definitely rent from them again if we ever came back to the area. If you get a chance and are looking for a place give them a chance.?

- B. Boulder

"Onyx Management has maintained my house for several months. During this time a leak occurred in the early morning. Their staff was quick to respond and repair the problem. 

Michael, the manager at Onyx we've been dealing with, has been great. He's been easy to get a hold of, follows up and works hard. I hope that Onyx takes care of current customers as much as their new clients. There is a room for improvement and I know you can do that, Onyx!"
 
Rachel

"My lease expires at the end of August & I have recently been looking at new places to rent. While researching rentals online, I came across Onyx Management's website. I went to see a few of the homes that were vacant & one of the property managers met me at a few of the other homes that were occupied. I thought that was really nice because they could have just told me to wait until it was vacant. But I ended up finding the perfect home for me & my family! I just wanted to say how nice this company is & I can't wait to pick up keys & move in!!"
 
Gail

"Onyx Management Group managed the first place my wife and I ever rented from, and the experience was excellent. We had no problems with the unit, and getting in contact with them was easy, no runaround. Awesome place, and very reasonable rents. If you are going to rent, rent from them."
 
Jesse

"Vicky, Marina-
 
I wanted to extend my thanks to both of you for your help in this transition. I always love scenarios that work for everyone, and I'm glad that we have found one.  it's always great to find a company that is both professional and also knows how to work with its customers.
 
My best to you both-
 
Jordan

"I recently rented a brand new absolutely beautiful house from Onyx Management.  It was built right in front of our eyes and new EVERYTHING and done very well with great appliances and space in fishtown Philadelphia. My roommates and I had to jump through hoops to get the house....all 4 roommates make money but they still asked us to have 2 cosigners.  You would have thought we were buying it.   We've moved into the house and so far they've been OK.  I'll write another review in a year to let you all know how it's been with repairs etc."
 
Jacqui T.

July 2011

"I recommend Onyx Management Group because of the urgency they used in processing my application and the professional, welcoming and enjoyable staff. I received quick responses to my calls and emails and was impressed with the quality of the properties I was shown. Properties that fit in family budgets and great people to help you find the right home for you is why I enjoy leasing from Onyx"
 
Rachel C.

"I work for a large company out of Maryland and was recently told I would be transferring to Philadelphia. My husband and I went to Philly to start looking for a home to rent. I had met with a realtor from another company who took us around to look at rental homes. He happened to find some great homes listed with Onyx Management Group. We met one of their property managers at one of the homes who showed it to us because it was still occupied. Site Manager gave us keys for a few other homes that were vacant and my realtor took us to see them. After looking at all the homes, my husband and I decided which one was best for us and immediately signed a lease! We were absolutely impressed by Onyx Management customer service. We may not stay here for years, but I would recommend anyone I know or come across to rent with Onyx Management Group! Thanks for your time and great service!!"
 
Cheryl and Dan J.

"My lease expires at the end of June and I have recently been looking at new places to rent. While researching rentals online, I came across Onyx Management website. I went to see a few of the homes that were vacant and one of the property managers met me at a few of the other homes that were occupied. I thought that was really nice because they could have just told me to wait until it was vacant. But I ended up finding the perfect home for me and my family! I just wanted to say how nice this company is and I can’t wait to pick up keys and move in!! "
 
Jessica W.

"Christina,

First of all, THANK YOU!!! I appreciate the way that you addressed my urgent matter - even when I got a little carried away. Second, I stopped paying the telephone bill while the panel was broken. And only sent a payment in when you told me that the electrician had been informed and was working on the problem. So the signal should return shortly. I expect for it to happen by Monday. Please follow up with the monitoring agent on Monday and/or Tuesday to make sure that everything is in working order. Then, shoot me an email to confirm. Again, thank you for your attention to the matter. I continue to recommend your company to my friends and clients because of the thorough service you and Gizelle provide. Keep up the good work!!!"
 

Blair T.

"When we first received a letter stating that our landlord gave management over to Onyx Management Group I must say that I was a bit skeptic. I thought that they would be very unpersonable and make our living situation a little more difficult. However, this was not the case. Onyx Management has been amazing. As a college student it’s nice to have guys that understand where you’re coming from and respect your situation. They have also been a huge help in fixing the problems around our house very promptly unlike the original landlord. I would definitely recommend these guys to anyone looking for a house; they are very helpful and easy to talk to."

Josh L.

"Onyx Management Group manages 2 of my investment properties in Philadelphia so I don't have to. As an investor I want a property manager who is accessible, competant and reliable. I have already referred two of my friends and intend to refer more. Its relieving to know that I have local representation managing property that I don't have the time or means to do myself. Additionally, Onyx Management Group brings an enthusiasm to this profession that is lost on other management companies that have been in the business twice the time that Onyx Management has. If you want a property management that is motivated and professional and has not grown weary from the type of job malaise that can affect veteran management companies, Onyx Management Group is a shrewd choice!"

Matthew W.

"...Kate you are THE BEST.  Thank you for all of your effort!

I am really pleased that I decided to work with Onyx!  You and Gizelle have made my life so much easier to manage.

Thank you again..."

R. Ciccone

"...I am very satisfied with the professional and friendly service that I consistently receive from Onyx Management Group. I have worked with other property managers in the past, but Onyx Management goes that extra step! Not only do they ensure that my property and renters are taken care of, but they also maintain great lines of communication to let me know about potential problems as well as when there is something especially positive to share. I'd recommend Onyx to renters and property owners alike.

Catherine Anderson, New Jersey

"I would like to thank Onyx Management Group for the professional management of my properties over the past several years. I appreciate your promptness in collecting of rents, making deposits, periodical inspections, screening of potential tenants and the urgency in notifying me of any maintenance problems!!..."

Duane Leiber, Fort Washington PA

"I just wanted to thank you for helping us move into the home that we felt was the one for us, by finding us a tenant in such a timely manner. We had tried another realty company, but did not receive the showings that we thought we would receive within an eight-month period. We knew it was just a matter of time after establishing a relationship with Onyx Management Group because we immediately started having showings (about 8 in a short period of time). It has been enjoyable working with you and your associates. You were very professional and personable. Thank you for making this transition seamless for me and my family..."

Steve, Norristown PA 

"...We were extremely pleased with the customer service and professional advice we received..."

Joe & Kathy H, Horsham, PA

 

"... The staff worked extremely hard- cheerfully and helpfully..."

Kathy Saligman, Feasterville, PA

 

"...I have been renting a property through  Onyx Management Group for the past eighteen months and have found them to excellent in all aspects of my dealings with them. This is my first time to rent a property and the procedure was explained to me in complete detail. Since I moved into the properties, any maintenance issues have been dealt with in a very efficient manner. I would recommend  Onyx Management Group to anyone searching for a property to rent..."

George Foster, Bensalem, PA

 

"...The managers are always available for maintenance and repairs..."

Devery Hinges, Hatboro, PA

 

"...Onyx Management gives me successful, speedy renting year on year. They provide an excellent service and help when you need it..."

Anna Flannigan, Philadelphia, PA

 
"...As the landlord of a property for almost ten years, I have worked closely and relied heavily on the support and management of Onyx I know that my property is safe and no task is too big or small when dealing with tenants. The highest compliment I can pay is that Onyx look after my property as their own..."

Mark Witcher, Longway Realty Investors
 

"...This is our first investment property and we were a little nervous. However the service and advice received from Felix and his team has been first rate and has eased any concerns we had..."

Boris & Rachel F, NewYork City

 
"I would recommend Onyx management as they are extremely efficient, courteous and on the ball. I now have three properties managed by them; their advertising, tenant selection, property inspections etc was spot on."

Steven, Denver.
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