For over 15 years, Onyx Group has been successful in the property management industry; managing 1000+ units in Philadelphia, Bucks County and Montgomery County, ranging from studio apartments to multi-family high rises and commercial buildings.
Onyx Management provides personalized services for every client to meet their individual wants and needs. Each clients unique arrangement is negotiated between the Board of Directors, Homeowners, Landlords, Investors and Onyx Management.
Our roots began in Onyx Realty which quickly grew into Onyx Management Group, then merged with Onyx Capital Management to help broaden and expand our services, which includes a general construction team. The office staff is experienced and friendly.
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These exclusive vendor contracts allow our clients to find the best bid and scope of work provided by a loyal and trustworthy team. Onyx also offers on-site part time property management for those clients that request the service (details of this service may be negotiated with the Board). We are constantly striving to ensure individualized services without unnecessary cost.
Onyx’s staff is broken down into departments ranging from service and repairs, utility inquiries, billing, bookkeeping, collections, and so on. For client and tenant convenience, we provide web-based software to access financial reports and unit inquiries, and allow rental payment and invoice payments with a few simple steps. Paper statements are also sent to clients by the 20th of each month.
All fees are processed through our website using PayPal; however, we are currently working on alternative methods to provide additional options. Additionally, work orders are submitted through the website and promptly emailed to our repairs and service department. Orders are filed by individual unit and homeowners contact information, allowing the proper vendor to contact the unit right away. Emergencies are serviced within 12 hours, others within 48 hours.
We pride ourselves on keeping and enforcing a rather strict collections policy to produce the best results. This policy allows 2 months of outstanding payments with payment arrangement available; however, if the homeowner or tenant falls behind more than 2 months a 30-day collection notice is issued and we file for collections. All legal proceedings that follow are conducted by Onyx on your behalf.
These exclusive vendor contracts allow are clients to find the best bid and scope of work provided by a loyal and trustworthy team. Onyx also offers on-site part time property management for those clients that request the service (details of this service may be negotiated with the Board). We are constantly striving to ensure individualized services without unnecessary cost.
Onyx Group is fully licensed and insured; policy details are available upon request. All staff members undergo criminal and background checks, and have had at least 3 years of management experience prior to joining the Onyx team. Additional staff information is available on our website contact page. Our staff includes three licensed Pennsylvania Real Estate Brokers who are members of the Bucks County Board of Realtors, North Association of Realtors (NERI), and the National Association of Realtors (NAR), Community Associations Institute (CAI). Our staff is diversified and is fluent in English, Spanish, Russian, and Ukrainian.
On behalf of Onyx Group, we would like to thank you for your time and interest in our company. We hope to build an outstanding and quality relationship with you in the future. We look forward to hearing from you soon!
Respectfully,
-Onyx Management Team