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Tenant Services

philadelphia rental homes

Onyx Management Group is dedicated to providing quality housing with unsurpassed customer service to all of our tenants. We achieve this by providing you with the following services:
  • 24-hour customer service line:  If you have an emergency, need to make a complaint, or have a question or a comment, we want you to be able to reach us whenever the need arises.  
  • Welcome gifts and packets:  We thank all of our residents who have chosen us as their housing specialists with customized welcome gifts and packets.  In our packets we provide valuable information about area utility companies, shops, dining, schools and more.
  • Quick maintenance:  We understand how frustrating it can be to have something in your home malfunction.  Our friendly and competent maintenance staff and rental specialists will take care of your home as if it were our own. 
  • Quality homes:  Our apartments and houses are professionally cleaned and painted before you move in.  In addition we have the carpets professionally steam cleaned and our maintenance staff performs a thorough inspection prior to your move-in.
  • Experience:  Our professional staff has many year of property management experience and is qualified to help you with all of your rental needs.
  • Amenities: Our apartments and homes offer superior amenities.  Note:  Amenities will vary depending on the property available.
  • Customization:  Tell us what you need and we will work diligently to find the perfect home for you and your loved ones.

Why Choose Onyx Management Group

 

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